HelpMeMan Mentor Code of Conduct

Mentors must:

• •Treat every student with respect, patience, fairness, and professionalism.
• •Communicate clearly, honestly, and respectfully.
• •Respect differences in background, abilities, opinions, and career goals.
• •Avoid insulting, humiliating, threatening, mocking, or intimidating students.
• •Maintain appropriate professional boundaries at all times.

Mentors should provide guidance based on the student's individual situation, goals, and interests rather than imposing personal preferences.

Mentors must:

• •Encourage students to make their own informed decisions.
• •Present multiple reasonable options where appropriate.
• •Clearly distinguish personal opinions from facts.
• •Avoid guaranteeing specific academic, career, or financial outcomes.
• •Encourage students to verify important information through reliable official sources where appropriate.

Mentors are expected to provide information that is accurate to the best of their knowledge.

Mentors must not:

• •Falsify qualifications, achievements, experience, or professional background.
• •Misrepresent their association with companies, institutions, or organisations.
• •Deliberately provide misleading information.
• •Claim expertise in areas in which they have no reasonable knowledge or experience.

If a mentor does not know the answer to a question, they should acknowledge it rather than provide potentially misleading information.

Mentor-student interactions must remain professional and relevant to the purpose of mentorship.

Mentors must not:

• •Engage in inappropriate, sexual, romantic, or exploitative interactions with students.
• •Request unnecessary personal information.
• •Pressure students into personal relationships or meetings.
• •Use mentorship as a means to recruit, manipulate, or exploit students.
• •Make students feel obligated to continue interacting with them.

Mentors may receive personal, academic, or career-related information from students.

Mentors must:

• •Keep student information confidential.
• •Use information shared during mentorship only for legitimate mentoring purposes.
• •Not share screenshots, conversations, personal details, or other student information publicly without appropriate permission.
• •Avoid requesting sensitive information that is unnecessary for providing guidance.

If a mentor believes a student's safety may be at serious risk, they should report the concern to HelpMeMan rather than attempting to handle the situation independently.

Mentors must not use access to students to:

• •Promote unrelated businesses, products, services, or personal ventures without approval.
• •Solicit money, investments, or donations.
• •Recruit students into potentially exploitative schemes.
• •Obtain personal benefits unrelated to the agreed mentorship.
• •Spam students with promotional or referral content.

Any paid service, course, coaching programme, or external opportunity promoted to students must be disclosed transparently and must not be presented as an official HelpMeMan offering unless authorised by HelpMeMan.

Mentors should make reasonable efforts to honour their stated availability and commitments.

Mentors should:

• •Respond within a reasonable timeframe where a response is expected.
• •Inform students when they are unavailable for an extended period.
• •Avoid repeatedly cancelling or abandoning scheduled mentorship interactions.
• •Communicate any changes in availability honestly.

Mentors should not promise a level of availability they cannot realistically maintain.

Mentors must disclose any situation where their personal, professional, or financial interests could influence their advice.

For example, mentors should clearly disclose if recommending:

• •Their own business or service.
• •A company or institution with which they have a financial relationship.
• •A paid course, coaching service, or referral programme from which they may benefit.

Mentors should preferably use HelpMeMan's designated communication channels wherever available. If communication outside the platform is permitted, mentors must continue to follow this Code of Conduct and maintain appropriate professional boundaries.

Students and mentors are encouraged to report inappropriate behaviour, safety concerns, or violations of this Code of Conduct to HelpMeMan through the platform's designated reporting mechanism or by emailing safety@helpmeman.com.

Reports will be reviewed appropriately, and HelpMeMan may take action based on the circumstances and available information. Retaliation against anyone who makes a good-faith report is strictly prohibited.

HelpMeMan reserves the right to review reported conduct and take appropriate action. Depending on the seriousness and circumstances of a violation, actions may include:

• •Warning or formal notice.
• •Temporary restriction of mentoring activities.
• •Removal of specific platform privileges.
• •Suspension of the mentor account.
• •Permanent removal from HelpMeMan.
• •Escalation to relevant authorities where required by law or safety concerns.

By becoming a HelpMeMan mentor, you acknowledge that mentorship involves a position of trust. You agree to: